Privacy Policy

Metatrans Privacy Policy

Last updated: 30 April 2026

1. Introduction

Welcome to Metatrans Business Services (Pty) Ltd (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website.

2. Information We Collect

We may collect and process the following types of personal information:

Name and surname
Email address
Phone number
Company name (if applicable)
Any information you submit via contact or enquiry forms
Technical data such as IP address, browser type, device information, and usage data

3. How We Collect Information

We collect information when you:

Visit our website
Submit a contact or enquiry form
Communicate with us via email or other channels
Use cookies or similar tracking technologies

4. Purpose of Collection

We collect and use your personal information to:

Respond to enquiries or requests
Provide and improve our services
Communicate with you
Maintain website security and performance
Comply with legal and regulatory obligations

Where applicable, we process personal data based on:

Your consent
The performance of a contract
Our legitimate business interests
Compliance with legal obligations

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyse site traffic, and improve functionality. You can control cookie preferences through your browser settings.

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist us in operating the website or providing services, subject to strict confidentiality obligations.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or destruction.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

10. Your Rights

Depending on applicable law, you may have the right to:

Access your personal information
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with a data protection authority

Requests can be sent to: io@metatrans.co.za

11. International Transfers

If personal information is transferred outside your country, we ensure appropriate safeguards are in place to protect your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Metatrans Business Services (Pty) Ltd
Email: io@metatrans.co.za
Address: 119 Maria Street, Fontainebleau, Johannesburg